We have gathered the information you want to learn quickly about our company below:
Frequently Asked Questions
FAQ
General Questions
Who is Copenmar?
Before the establishment of Copenmar, our team has 15 years of seafood import-export experience in Portugal and Spain. Following the establishment of our company in Denmark, we decided to continue our operations in Estonia as a brand under Ravencord OÜ.
Which products do you trade?
We have been importing and exporting frozen seafood products, fresh/frozen Bluefin Tuna and oysters for years.
Who do you mostly sell to?
Most of our customers are restaurants, hotels and wholesalers.
Product Questions
If you would like more information about our products, please write to us: office@copenmar.com
What are your best-selling products?
Our team specializes in all fresh and frozen seafood products, but the following products are our best sellers;
· Carabinero – Red Scarlet Shrimp
· Gamba Roja
· Bluefin tuna – Almadraba
· Scampi – Norwegian Lobster
· Octopus Leg
· Lobster Tail
· American Scallop
· Black Cod
· Chilean Seabass
Where do you source your products?
We source our Spanish and Portuguese origin products from ships and auctions that we have been working with for many years. All our products are preserved as fresh as they came from the sea. We buy our Bluefin tuna from the best tuna award-winning farms in Spain and the world.
Are you working with reliable suppliers?
Of course, get more information: office@copenmar.com
Finance & Shipping Questions
If the answers to our documentation and shipping information are not enough, you can ask us other questions.
What are your payment conditions?
Our payment terms are in advance for abroad. If your company in Denmark, please contact us for our payment plans.
How do you ship your products?
Our products are carefully packed in styrofoam, if necessary, ice is put inside and made ready for shipment by plane / truck with cold air chain. We deliver our Frozen and Fresh products by plane to your customs (outside the EU) and by truck to your door (inside the EU).
What documents do you provide to your customers?
There are some mandatory documents for our non-EU customers. For customers within the EU the documentation is a bit more flexible. However, we generally provide the following documents: Health Certificate, Catch Certificate, EUR1, Certificate of Origin